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Privacy Policy

Last Updated: October 29, 2025

This Privacy Policy describes how Background Proof, operated by CCM Career Coaching LLC (“we,” “us,” or “our”), collects, uses, and protects your personal information, including information submitted through our website, coaching services, and SMS/text messaging programs.

By interacting with our website or providing your phone number, you consent to the terms outlined in this Policy.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number

  • Usage Information: Website interactions, form submissions, and engagement data

  • Transactional Data: Payment processing details (handled securely by third-party providers)

We only collect information that is necessary to deliver our services, including coaching programs, career tools, communications, and customer support.

2. How We Use Your Information

Your information is used to:

  • Provide and manage coaching programs and digital products

  • Send service-related communications (confirmations, reminders)

  • Deliver promotional content when you have provided consent

  • Improve user experience and website functionality

We do not sell or share personal data, including mobile numbers, to third parties for marketing or lead generation.

3. SMS/Text Messaging Policy

By providing your mobile number and opting in, you agree to receive SMS messages from Background Proof (CCM Career Coaching LLC). These messages may include:

  • Appointment reminders and coaching-related notifications

  • Product or course delivery alerts

  • Promotional offers and special announcements

3.1 Consent

  • You must provide explicit consent before receiving any text messages.

  • Consent is not required as a condition of purchasing any goods or services.

  • You may opt-in via website forms, checkboxes, or by texting a keyword to our system.

  • Our business name (“Background Proof”) will always be clearly identified in all messages.

3.2 Automated Technology

Messages may be sent using an automatic telephone dialing system (ATDS) or similar automated technology. Consent applies equally to automated and non-automated messages.

3.3 Data Sharing

  • We do not share, sell, or transfer your mobile number or SMS consent to third parties for marketing or promotional purposes.

  • Your data may be securely shared with service providers only for operational purposes, such as SMS delivery or CRM integration (e.g., Zoho).

3.4 Opt-Out Instructions

You may opt out at any time by replying:

  • STOP – to end all SMS communications

  • HELP – to receive assistance or additional information

Opt-out requests are processed immediately, and you will no longer receive messages unless you opt back in.

3.5 Message Frequency

Message frequency may vary depending on your engagement or service level, but you will not receive more than 4 promotional messages per month unless explicitly stated during opt-in.

3.6 Mobile Data

Message and data rates may apply depending on your wireless plan. Check with your mobile carrier for details.

3.7 Data Security

We use encryption, access controls, and secure storage to protect your personal and mobile information. Only authorized personnel have access to your data.

4. Third-Party Service Providers

We may use trusted providers to facilitate:

  • Payment processing

  • CRM and email delivery (e.g., Zoho)

  • SMS distribution and communication tools

These third parties are contractually obligated to protect your information and are not permitted to use it for their own marketing purposes.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain business records.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for communications

  • Request a copy of the information we hold about you

To exercise your rights, contact us at:
📧 community@backgroundproof.com

7. Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access and misuse.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Modified” date.

10. Contact Information

If you have questions about this Privacy Policy or your data rights, please contact us at:

CCM Career Coaching LLC
Operating as Background Proof
📧 Email: community@backgroundproof.com
🌐 Website: www.backgroundproof.com